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Experience Map Hospital Experience Example

Experience Map Hospital Experience Example

starbucks-experience-map

starbucks-experience-map

Choosing the Story

Choosing the Story

Customer Experience Map

Customer Experience Map

Example of a map preparation

Example of a map preparation

Customer Journey Map vs. Experience Map.  http://pt.slideshare.net/AdaptivePath/mapping-experiences-and-orchestrating-touchpoints-chris-risdon-patrick-quattlebaum-ux-week-2012/12

Customer Journey Map vs. Experience Map. http://pt.slideshare.net/AdaptivePath/mapping-experiences-and-orchestrating-touchpoints-chris-risdon-patrick-quattlebaum-ux-week-2012/12

Screen-Shot-2015-04-22-at-8.57.06-640x400

Screen-Shot-2015-04-22-at-8.57.06-640x400

中部国際空港セントレアのサイトリニューアルを想定して作成したCJM

中部国際空港セントレアのサイトリニューアルを想定して作成したCJM

experience_map_social_gamer-smaller-1024x309

experience_map_social_gamer-smaller-1024x309

f:id:separate-ks:20130806143319j:plain

f:id:separate-ks:20130806143319j:plain

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