Customer experience mapping

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Customer Journey Map Template – UX Hints Organisation, Digital Customer Journey, User Journey, Experience Map, Empathy Maps, Journey Map, Process Map, Design Thinking Process, Customer Journey Mapping

Customer journey map is a popular UX exercise that allows to discover a lot of insights about users. It depicts a holistic story of user's experience from initial interaction through engaging with product and becoming a loyal customer. Throughout the journey a designer can reveal more details such a

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